Daniel Rothamel

I’m a REALTOR, basketball referee, happy husband, and Community Manager (in no particular order). I have a passion for the real estate industry and officiating, a passion that I try to turn into inspiration on my blog, The Real Estate Zebra. I am also the Community Manager at Inman News. When I’m not blogging here on AG or the Zebra, you can usually find me on Twitter.

Email the author

Did you like this?

33 responses to “What I Want from the National Association of REALTORS”

  1. Bob Carney

    THAT’S IT!!! The problem with these “badges” is they claim to be educational but the under current is the profit that NAR makes from it.

    Wonder if they will contact me to monetize my eTWIT designation?

  2. Bob Carney

    The blockquote didn’t work for me. I love the analogy!!!

    “You know what NAR is? I feel like a girl scout who has to learn how to sell cookies to earn a badge, and rather than helping me learn how to sell the cookies, NAR is that mother who buys all my cookies so that I can have my badge”

    Perfect!

  3. Matthew Rathbun
  4. Russell Shaw

    Excellent post, Daniel!! Tell Kari she did really really good. (I get most of “my” great ideas from my wife too:-)

  5. Benjamin Bach

    Great post, Daniel and Kari.

    re: Youngins in the Industry – One of the reasons I love my firm so much – and there are many :) – is that the major partner of the ownership group is 30. I think that’s unique in town – and our culture is a testament to that.

    BenjaminBach.com

  6. Mariana Wagner

    Daniel – BRAVO! This is an excellent post. I want to sell my own NARscout Cookies, too. But we DO need a good NARscout leader and a few awesome, local NARscout Den Mothers to help focus and lead the way.

  7. Bob in San Diego

    I see discussions about NAR to be like the Blind Men and the Elephant.

    Daniel, how do you define NAR?

  8. Brad Nix

    Daniel:

    I am young, but have 11 years experience and have recently worked my into a leadership position with my local Realtor Association. I believe this is where the change needs to come from, bottom up. If local associations create change that ripples to the state level, then NAR must take note and action. My question is simple, but the answers are tough for me to put into action…

    How would you suggest this “want” list gets answered?

  9. Blue Ridge Cabin Rentals

    Great post and you seem motivated with your decision and wish you all the success. I see young people in our area in the field not overwhelmingly but somewhat. Maybe talking to high schools and career fair opportunities to approach young people and explain the industry.

  10. Brad Nix

    Daniel:

    I agree. Strong leadership from NAR would help all local and state boards. However, I am still looking for help in how to affect change now. I don’t like waiting on people who I have little faith in delivering. I would love to hear the “how” to your “wants”.

  11. Russell Shaw

    To learn how to establish and run your business read, “The E-Myth Revisited” by Michael Gerber and also “The Millionaire Real Estate Agent” by Gary Keller. Probably safe to skip most of the “success instructors” as they are either themselves failed agents or have become so money motivated that actually helping others is is not really very high on their list of priorities. To the best of my knowledge those two books are the most important to read and understand.

    As an additional note, my comments on this are not intended to disagree with anything you have written here – because I don’t.

  12. Laura S Flournoy

    So what your saying is NAR is buying your buyers?
    I think you sell the houses.
    I don’t believe that NAR is buying your cookies.
    NAR does give you great resources to allow you/help you sell your cookies.
    Dig thru the website. Article after article about selling, techniques, technology…
    Take Designation classes. You have to earn those passing grades.
    You know that. Your all education junkies.
    Pick at NAR.
    Make valid points like: NAR is the “Look at me” genre I find distasteful.
    That is the age of the management (I can’t comment too harshly here, I am an old lady myself.) But, that “look at me” concept is how they ran their businesses in the past. Admit it, successfully. Do you see the classic parent trap in our organizations?
    Baby Boomers, codling Gen Y-ers, who coddled the Gen X-ers, who are complaining about being coddled…. And still living at home.
    Lots of room to talk in here.
    I think you’ve done a good job bringing the complaints to the forefront. Now you can bring the solutions. After all, you’re the ones actually selling those cookies.

  13. Matthew Rathbun

    E-Myth Revisited is a must read! It’s one of the best books for running your biz like one! Great suggestion!

  14. Laura S Flournoy

    Daniel,
    Fabulous! Fabulous!
    I enjoyed your comments to my comments.
    And I hear what your saying….
    Let me put one more honest blurb on your blog.
    If VAR and NAR are working so hard for the future Realtors we don’t have….
    What happens to the ones we do have?
    How disconnected can we be from our main stream members.
    The “older” generation of Realtors.
    In associations right now… they are the ones paying our bills.
    I agree that we need to step into the 21st century. In fact, heck lets just go straight to the 23rd century. I see the finances during transition being difficult, and so do others…. That probably has a lot to do with any hesitation. That and just not knowing what to do. As “management” not in the know…. Please tell us how to actually fix the problems you see us having. We are listening, granted, while licking the wounds….

  15. Brad Nix

    I am seeing those same issues at my local board. As a director, I want to do so much to make things better, but here are the obstacles I have before me.
    1) Staff confidence in new technologies
    2) Leadership’s fear/resistant to change
    3) Lack of volunteers from membership to help with changes

    I took it upon myself to convert our associations website (static and boring) into a blog site, but there is very little progress in adaptation. Heck, my association still uses email address from “bellsouth.net” – Bellsouth was bought out by ATT 3 years ago. So I took it upon myself to set up Google Apps, yet they still use @bellsouth.net. The old guard needs to accept and adapt to new ideas. Else I grow tired of endless work to no avail. Check at our local board at http://caor.info (much shorter than http://www.cherokeeassociationofrealtors.com).

    I just realized how tired it makes me feel just by typing out these frustrations.

    Thanks for the great topic Daniel.

  16. Late Night Austin Real Estate

    This is one of the best posts I have seen on the NAR issue. I feel like instead of NAR wasting money telling everyone to buy a home now it would be better to work inside the organization to increase the satisfaction cusumers have when working with realtors.

  17. Bill Lublin

    Daniel:
    I hear your frustration but I think you miss some of what’s actually going on in your perception of what you think is going on – Though I don’t actively Blog (having a pretty full schedule doing lots of other things) I wish I could help you understand more fully that part of what you see is based on where you view it from, which is never an objective viewpoint –

    The NAR ads that now is a great time to buy a home is aimed at countering negative media that has a large “the sky is falling component”. Having been in the business since I was 21 (and no, I didn’t go to work in Dad’s business – I just couldn’t get a “real job”) I have been through several contractions in the market and each time, the people who bought homes prospered over the long term – And you need to remember this message is primarily for homeowners – people who should be buying because of genuine need, not for speculative profits – that doesn’t mean they should buy without trying to buy at the best price, or buy for the short term, or buy for the return instead of the practical benefits of homeownership- and it doesn’t mean that the market isn’t a challenge, and frankly a problem in many areas – it does mean that when rates are low and there is a surplus of supply in the market, if you can buy and fill a need for you and your family, you probably should buy – All of that having been said, I can understand how the ad would strike a sour note when you’re out at work every day meeting new challenges and then more new challenges ad nauseum

    But you need to understand that NAR is not some insidious organization detached from the real estate business – it is a trade association – YOUR trade association, and the way to make it better is to participate -and if there are enough people with like thoughts, thoe thoughts will provide thedirection of the organization – and if there are not enough people that agree with you , or that you can persuade to share your vision, you might have to consider that you might be wrong (or at least “not right”)

    As far as NAR generating leads, that isn’t their job, and I don’t believe anyone involved in moving the organization forward believes that it is – NAR does work ceaselessly toward increasing professionalism – in fact, its purpose when it was founded 100 years ago was just that – and our code of ethics – first ratified in 1913 predate most real estate license laws in the US- And we’re still working on that as a living document 95 years later – (and that’s a whooe ‘nother conversation we can have when you like)

    As far as NAR’s resources, I agree with Laura – there are a huge number of resources that are available to our US – the members – me and you – but you may need to go look for them. I just read a blog written by an agent who was thrilled with the idea of farming through speaking – I was amazed by his new discovery that an agent can speak to a group of consumers, sharing his knowledgeof the process and the market and generate business at a relatively low cost – I was amazed because real estate practitioners have been doing that for the 37 years I’ve been active in the business. I did it as an agent, and the agents at my company do it now – and they use the library at http://www.realtor.org to find resources to help them plan them – and there are lots of them to chose from – but if you don’t use them – who is responsible NAR or you?

    And I understand your comment about designations, but they are quite different from a college degree, both in the expense and time taken to obtain them – but mostly because they are designations subject to an ongoing membership in the organization that provides that designation. I have maintained, and continue to maintain designations that I earned (GRI,CRS,CRB) because my support of each of those organizations is a part of what enables them to continue their provide the directories and events as well as additional learning experiences , networking opportunities and other benefits (which you might or might not wish to participate in) I would encourage you to not to resent the dues expense, because from a business perspective, the return is substanitally greater – And finally, you need to engage with the Associations (Local, State, and National) – and if you do, believe me you will get a great return on that engagement – they want your participation – and your ideas (even if they can’t stop everything and do things they way you percieve they should be done right away), and just as every young member before you, some of the time (maybe even a lot of the time) you’ll be frustrated that things take so long, and frustrated by the democratic process that says that the majority gets to make the final decision (right, wrong or indifferet) but sometimes you’ll feel that incredible sense of acomplishment that comes from doing something that really makes a difference – Remember that the more you engage, the more people hear your voice, learn your reationale and acknowledge your input, until yours is a larger voice with a larger audience that creates results when you speak – You know the old cliche that all great journeys start with one step – and you know that most cliches have at least a kernel of truth in them-

    I know that it is easier to have a conversation with your wife in the car, write a blog at home, and criticize the organization then it is to join committees or run for office and actually start working on the changes you percieve it needs, but you seem to be an articulate and intelligent couple – the type of active member that the associations need if they are to move in the directions you believe they need to move in – And while there are challenges in changing the direction of any large or existing group, this group was founded to create change and has been changing for the past 100 years – Check ou the Centennial Book and you’ll be amazed at the state of the industry in the past, and the challenges it has overcome- Learn where we came from – and don’t decide that everything with the organization is bad until you know everything about the rganization – intimately- and know when you’re throwing out the good as well as the bad-

    Let me wrap up with one of my favorite quotes (because I find so many others are more articulate then me) “All that is necessary for evil to triumph is for good men to do nothing” – Edmund Burke (who would have been a blogger the 18th century had been more forgiving)- so go do something –
    Bill

  18. Mark Lesswing

    I think that the examination of the medium has started at NAR. I also have seen some well known RE.net folks engaging committees. These are both good signs because member to member communication is how things get done.

  19. Jay Thompson

    Mark Lesswing wrote: “I think that the examination of the medium has started at NAR”

    That fact you are commenting here is evidence of that Mark. Add a post from Dale Stinton on NARWisdom.com, and a comment on NARWisdom from the Editor-in-Chief of Realtor Magazine and I see signs of progress. It’s a very positive start….

    Bill Lublin wrote: “. . .and the way to make it better is to participate . . .” and “. . .you need to engage with the Associations (Local, State, and National) – and if you do, believe me you will get a great return on that engagement – they want your participation. . .”

    I’d say Daniel is participating and engaging Bill. This very post is far more participation in affecting change in the NAR than 99.99% of other NAR members will ever attempt.

    “As far as NAR generating leads, that isn’t their job, and I don’t believe anyone involved in moving the organization forward believes that it is”

    ???? I’ve read and re-read this post and must be missing where Daniel even remotely implied the NAR should generate leads.

  20. Bill Lublin

    Jay :

    In one of his replies (#13) Daniel states “If NAR does, in fact, want to be a consumer advocacy group, NAR is going to have to work much harder to establish the profession as closer to consultation and away from sales. We all know that doctors, lawyers, teachers, accountants, etc. have a sales component to their job. Every profession has that. That component must take a back seat to the consultative/advisory role of the real estate agent. Don’t tell me you want to be talked about in the same breath as those other professions, and then run articles and full-page ads in REALTOR magazine about lead generation.”
    As I read that statement, I believed that he was indicating that NAR was in some manner being percieved as wanting to generate leads – If I misread the statement I apologize for my error.

    That being said, I would respectfully disagree that blogging about what a group is doing is limited participation – If I write about something a group is doing so that I might make an impact on that groups policies or actions, I have to assume that they won’t misread my statement (as I may have done earlier – or as you may have done in your response if I did not) and then I have to assume they will be moved in the direction I wish them to go (rather then reacting in opposition to my position) then hope that they don’t have something else more pressing to distract them from my opinions, and after all of that, if they found my opinion valid, interpeted it properly, saw my point, and want to act – I have to hope that there is no one in the room who raises issues I didn’t answer.

    Don’t you think that attending a meeting, serving on a committee, chairing a committee, running for office etc. etc might be a more direct method of engaging and impacting the group? While blogging is a method of expressing an opinion, and an effective one at that, bloggin is, by itself, not as effective as participating in the group if changing the group’s direction is the desired result. I am sure that the people like you and Daniel who write in this arena are well motivated, and I read some very articulate posts and comments, but in my humble opinion, blogging (or writing more formally, or talking) is not a substitute for acting – and in my own world, I feel I loose some of my right to complain about a situation if I choose to observe rather then act (or at least lose some of the impact my opinion might otherwise have). I do believe that the pen is a mighty instrument (or the keyboard) and the blogosphere is a great place to hang out, but I would respectfully disagree with your assesment that a post is more participation than 99.9% of the other NAR members – there are thousands and thousands of NAR members who are active in thei local, state and National Associations. In my company alone we have 5 past presidents of the local association, as well as people who have served as Local, State and National committee members and chairpeople. I would suggest that the contributions of time,intellect and effort made by those thousands of members are far more substantial in making and shaping change then the effect they might have had if what they had done was post an opinion, no matter how well considered or thoughtful. And please understand I am not critical of the blogging process, I’m just suggesting that if Daniel, and you , and the other intelligent thoughtful and concerned members were to engage and participate in a more tangible manner you might see the change you desire come more rapidly – and I do think that both you and the Associations would mutually profit by that participation

  21. Jim Duncan

    Don’t you think that attending a meeting, serving on a committee, chairing a committee, running for office etc. etc might be a more direct method of engaging and impacting the group? While blogging is a method of expressing an opinion, and an effective one at that, bloggin is, by itself, not as effective as participating in the group if changing the group’s direction is the desired result.

    I’d say that it’s a two-way street. There are some of us who do participate in committees – local on up – who also see the value in the blogs. I would also argue that blogs are where you find more up-to-date information and dialogue than you find in many committees. Many committees I have seen are isolated from the boots-on-the-ground Realtors – the ones who recognize that we’re not in sales (I smell a post … ) that we’re in the business of client representation.

    Change has to, in my opinion, come from without (the blogs) and within (the association) – but part of the change has to come from the associations’ recognition of the credible resources and voices that exist here — on the blogs.

    Thank you sincerely, Bill and Laura, for your participation in this conversation.

  22. Liz Luby

    Bill…really appreciate your contribution here. Thanks for speaking up and showing that you are taking some real steps toward learning, listening and sharing ideas. I look forward to seeing some of the changes the committee discussed on Sunday. It was nice to meet you. Take care, Liz Luby

  23. Ryan Hukill

    Absolutely fabulous post, Daniel. It couldn’t have been expressed any more perfectly than the girlscout analogy. The self-promotion of the NAR, rather than the building up of the REALTORS is the root of the problem, and until that ass-backwards approach is corrected, things the car will continue to spin out of control. Bravo my friend!

  24. Brad Nix

    As a blogger, agent, local broker/owner and a volunteer on my local Realtor Association, I feel confident speaking to the difficulties outlined in these comments. First and foremost, there is a mindset difference between generations, between bloggers, between real estate 1. 0 and 2.0, whatever you want to call it. The point is…there is a mindset obstacle. So many good-hearted, well-intentioned leaders have been in a position of prominence for so long that change is the last option and never the first. I don’t know if it is a power struggle ir just a lack of understanding, but it is hard to initiate change with any sort of pace.

    I have volunteered and attempted to improve my local association for 3 years. At this pace, it will take 3 more years to reach any semblance of adaptation to real estate 2.0 at the association level. I feel that I need more volunteers of like mind, but also a new mindset of existing volunteers and staff. How do you change people? It’s frustrating, but I continue to endeavor. My goal is to challenge every decision and suggest alternative solutions until I get enough people thinking outside of their comfort level. I feel then and only then will valuable change occur. Then the next problem is training staff to work under the changed environment.

    In summary, I feel this will take 3 to 10 years to see any real movement to a better way of association interaction and service to it’s membership. Unless I can get 10 volunteers to join now with similar mindsets to counteract the old guard. A small group can change the entire environment on a local level. I need just need to find the volunteers.

  25. Matthew Rathbun

    Brad,

    I felt the same way. I’ve been active (so much so, that I’ve turned the RE over to my wife and went on staff at my association as the ED Director) for about five years. I was, by far the youngest volunteer leader for the Tech and Ed workgroups and have made a few enemies with my approach to improve where we’re at; but i’ve made FAR more friends. I’ve encouraged and worked with other like minded folks (I’ve given up trying to separate folks by age… we put too much emphasis on generational gaps) and have helped and sponsored so many other great folks, that we’re seeing fantastic changes. We’re getting buy-in from even the skeptics… because we’ve proven ourselves.

    I think if we’d all step back, we’d see that the influence we’ve had as “web 2.0″ in even getting noticed at NAR is fantastic. I still hold to the fact that influencing our members, to influence their Broker, to influence the local association and then the state is best approach at getting what we want from NAR. Honestly, There maybe less than 50 influential RE Blogs…. That’s 50 blogs out of over a million members. I am glad we’re caring enough to influence the very best, but we need to realize that as crazy as it sounds, there are some members who are just happy with what “is.”

    Hate to be a cliche, but change starts with me….

  26. Bill Lublin

    JIm you were so right when you smelled that post coming :-) – I agree that we are in the business of client representation, but a my company we define sales as “helping people to make a good decision that they might not have made if we were not present”. – and therefore I don’t mind being in sales – and being the advocate for my client (and often just for the consumer or REALTOR who needs some help)

    That being said, I see your efforts(and Brad’s and Liz’s and Matthews and all of the other people in the blogosphere) as the interface that can help to bring the change – I htink that Matthew and Brad both help clarify my point – you not only have to engage in these activites you need to be articulate enough (and persistant enough) to bring others sround to the points of view that help us all bring a higher level of service to the profession and to show others in the association the benefits of this high speed almost global conversation regarding our industry and our daily challenges- I am proud to have all of you as colleagues, hope to count you as friends (even when we disagree) and give big shout outs for your responsible and articulate approaches to the communications you create and the dialogues that arise from them-

Social Reactions

  1. An organization our members are drawn to «

    [...] As I read on a nationally-recognized REALTOR blog recently: “I feel like NAR is trying so hard to either create business for me, or trying to sell me something, or generally getting in my way, that I don’t get any value from it.” [...]

  2. You Can Also Catch The Zebra on the REALTOR Magazine Blog | The Real Estate Zebra

    [...] Magazine, and NAR Vice President. We had a very good discussion about the magazine as a result of what I had written over on AgentGenius. One of the things I said at the BloggerCon was that I really want to like REALTOR Magazine, but I [...]

  3. agentgenius.com- national real estate opinion column » Blog Archive » I Will GLADLY Pay My NAR Dues. It’s a no-brainer!

    [...] If you want to argue that an organization that takes in well over $100M dollars a year in dues could spend it better, that’s fine. Heck, I’ve made such an argument on this very blog. [...]

Leave a Reply

TOP ↑