Melissa Zavala

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Melissa Zavala is the Broker/Owner of Broadpoint Properties and Head Honcho of Short Sale Expeditor®. Before landing real estate, she had careers in education and publishing. Many folks say that Melissa is genetically pre-disposed to success with short sales. In fact, last year she and her staff obtained over 500 short sale approval letters! When she isn’t speaking with lien holders, Melissa enjoys practicing yoga, walking the dog, and vacationing at beach resorts.

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Taking a Short Sale Listing: ‘To Be or Not to Be?’

15 responses to “Taking a Short Sale Listing: ‘To Be or Not to Be?’”

  1. LesleyLambert

    Great advice here!

  2. Top 10 real estate posts of the day for 3.9/2010

    [...] Taking a Short Sale Listing: ‘To Be or Not to Be?’ – I couldn’t agree with you more Melissa. Before I even take a short sale listing I make the [...]

  3. Chuck G

    Melissa,

    What about a 4th category — Sellers who haven’t demonstrated the appropriate “hardship” required for the bank to consider a short sale? I’m hearing more stories about people who bought homes at the peak in 2005 and are now trying to sell their house short only because they’re underwater and they don’t want to make payments anymore. They’re employed, and their credit is fine — never missed a payment.

    From my understanding, the banks won’t even look at this situation. So it’s another “short sale” to avoid. Your thoughts?

    CG

    1. Melissa Zavala

      Chuck: I agree with you. This post could have so many categories! A non-hardship might be a great one to avoid. With so many real hardships out there right now, it should be a little easier to say ‘no’.

  4. Ted Mackel

    Melissa,

    Great Article. I wrote about the the process from the selling side bit.ly/3pMVrK

    There are too many agents just taking these listing without doing the evaluations. Yesterday on Trulia an agent advised a person inquiring about short selling their home “Just put the home on the market way below area values and you’ll get multiple offers” This stuff drives me nuts. What few take time to pay attention too is that the lender has or is going to send out for 2-3 BPOs and either an interior appraisal or drive by appraisal. The lender knows market value and will not agree to a short sale with a purchase price significantly below market value.

    1. Melissa Zavala

      Ted: You will get no argument from me on this one!

  5. Mike

    I agree with Chuck D. That may be the #1 reason to avoid the listing. I have a cut n paste with about 6 or 8 questions, when emailing a SS listing agent. This is the first question, along with 2 trusts or one, who are the lenders, will you change the status to UC within 48 hours, and keep it UC, (I make the offer contingent on it), among other questions.
    I usually get no response, or, “already UC”, even though it is still listed.
    There are ways to know if a SS LA can get it done. First, if there is only 1 photo, and the listing itself is insufficiently completed, that is a bad sign. No return call or email. The most important, and I do this prior to even inquirering, is to look up the track record in the MLS. Go back 1 year, if they have 6 solds, and 30 expireds and withdrawns. Run, run away. IMHO, of course.

    1. Melissa Zavala

      Someone recently suggested the MLS tactic to me in a previous blog post comment. Was it you? It is certainly a great way to pre-qualify an agent. You would not want to get your buyer or your seller into a 5 month deal that isn’t going to close. Now, that would be very unfortunate!

  6. Joe Loomer

    Chuck G makes an excellent post, but the fourth category should be:

    Sellers who’s primary or secondary liens are held by Bank of America – truly the epitome of “just not meant to be.” I have an agent on month seven of working a short sale with BOA holding the SECOND lien (and a very small one at that). Nightmare.

    Navy Chief, Navy Pride

    1. Short Sale Artisan

      I’m hearing through the grapevine that things at BofA are *slowly* but *surely* improving. I know they recently made some hires in their short sale division to try and streamline and improve their processes. It seems like the “backlash” is very slowly receding.

      1. Melissa Zavala

        Bank of America is improving a little bit. But, I could NOT say that they are turning over approvals like dice at a craps game.

  7. Nashville Grant

    Quite honestly and frankly, I am VERY tired of agents taking short sale listings who have no idea how to work a short sale, especially from the lien holder’s perspective. I have seen way too many sellers receive the complete disservice of an under educated listing agent who is overeager to help, but under qualified to do so. Let the short sale specialists do their jobs.

  8. Short Sale Artisan

    Another great article Melissa. I think you are absolutely correct. Perhaps another good one to add to the list is the one where the case to the bank for accepting the short sale just doesn’t have enough “breathing room”.

    In other words, a situation where the bank won’t be saving enough or their benefit isn’t significant enough (vs. foreclosing) to make it clear to them to accept the short sale offer. Then you can be stuck in a situation trying to convince the bank the short sale is the best way to proceed; when the facts around the circumstance should stand alone to make that case all by themselves.

    Great points!

  9. Bruce

    Great information provided in these posts.

    We should all be diligent in researching SS listings as well as the agents that espouse to be “Short Sale Experts”. We can save our buyers many headaches and lost opportunities.

    I find it unusual that a listing agent would allow the buyers agent to contact the lender and negotiate on behalf of seller. Strange but true……

  10. Kieran Loughman

    Hi Melissa!
    Thank you and I believe you asre correct. I had one that I worked on for a long time that was turned down because the lender didn’t believe the hardship letter.
    KIERAN lOUGHMAN

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