Benn Rosales

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Founder of Agent Genius Magazine, national real estate opinion site. Benn's focus has always been improving the consumer experience by working to improve the real estate industry, so needless to say he's not scared of controversy, standing out or making an impact. He dreams of a life where sleep isn't physically necessary and a Starbucks barista makes house calls in order to focus more on helping you and your startup to capture and build on the moment.

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9 Comments

  1. Scott Rogers

    Glenn’s data remains a bit nebulous — I’m curious how the 90% of customers under 45 years old actually breaks down. Are most of them Gen-X consumers (age 30-45), or are there a decent number of Gen-Y consumers?

    Glenn seems to be implying that Redfin indeed appeals to Gen-Y consumers (which I would imagine to be the case), but when he backs it with the under 45 data, I’m wondering whether what the numbers look like for under 30 years old.

  2. Ines

    The part I liked most about this post is “If you truly believe that GenY has no real new expectations of you, then why do you blog? If you truly believe that GenY doesn’t get their information online from peers using social media, then why do you Twitter? If you truly believe this new generation Y doesn’t come complete with its own culture, then you are wasting your time online.”

    That really says it all – by making believe that you don’t understand and you don’t believe in generational studies, you are really denying yourself of a marketing truth that is more powerful than words.

  3. Jonathan Dalton

    > Entities in mainstream media such as the New York Times and others have already injected companies like Redfin into the Xer’s consciousness, and guess what, it’s resonating.

    Really? Has their market share improved? Are they doing anything more than imitating the great discounters and rebaters of the past, except with a really neat website?

    Some will argue that every generation looks at future generations with a “bah humbug, we were far more sophisticated, worldly, pick-a-word” kind of view. Personally, I look back and realize that when I was the same age as the folks in Gen Y are now, I didn’t know nearly as much as I thought I did. What’s the old line? The older I got, the wiser my father became? You’ll object now and in 10 years look and say, oh … wait …

    Hinging internet marketing on one particular generation is short-sighted. But again, I’m only a guy who successfully markets to retirement communities online. So what would I know …

  4. Jonathan Dalton

    > My point in what you highlighted is that more and more people are catching on to this implied “new way” and yeah, it looks new. I think we all call this 2.0.

    Understood. But there’s far more to 2.0 than one company surviving only on the basis of the VC that has been pumped their way. I don’t hold Redfin up as a 2.0 success story.

  5. Jen

    Does anyone know the average number of residences people have from ages 19-35, rent versus buy, roommates, etc.?

  6. Faina Sechzer

    Demographics point out another group which would become influential in terms of real estate – Millennials (born 1970-1995). Their numbers will peek by 2015 and the ability to relate to them in their “language” would be very important.

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  1. agentgenius.com- national real estate opinion column » Blog Archive » The Secret Life of a “Generation X” Consumer … My Story

    [...] all the hullaballoo surrounding Generation Studies in relation to real estate in recent Gen Y articles here, on Agent [...]

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