By Janie Coffey on February 3, 2010
An important part (it could be argued the most important part) of the consumer experience is good communications. The bad news is that communications is one area where we are told we, as REALTORs, fall short of customer expectations. The good news is that communication…
Posted in Marketing, Realtors | Tagged communication, communications, consumer, consumer expectations, consumer experience, the real estate consumer experience
By Matthew Rathbun on June 17, 2008
Virtual Real Estate
We’ve all heard them… You know, the Brokers and agents who disparage the use of technology and more specifically social media in your business practice. The conversation is something to the extent of “Get from behind that computer and go sell!”…
Posted in Marketing, Realtors, Social Media, Tech | Tagged client, communication, consumer, future, knowledge, media, social
By Matthew Rathbun on April 14, 2008
It starts with an e-mail
Ok, so yesterday I received an e-mail from a blog reader who wanted to help me. They made two points. The first was that I need to stop using “words that normal people don’t know” and the second was…
Posted in Marketing, Real Estate, Realtors | Tagged , consumer, honesty, MLS, Real Estate
