Benn Rosales

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Founder of Agent Genius Magazine, national real estate opinion site. Benn's focus has always been improving the consumer experience by working to improve the real estate industry, so needless to say he's not scared of controversy, standing out or making an impact. He dreams of a life where sleep isn't physically necessary and a Starbucks barista makes house calls in order to focus more on helping you and your startup to capture and build on the moment.

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9 Comments

  1. Steve Volkers

    Thank you so much for writing this! I have been reading Greg’s posts and have just been shaking my head. You have responded as I wish I would have been able. Thank you again for being the level headed real estate group blog.

  2. Greg Swann

    Benn, you haven’t laid a glove on me. The points you raise here are either already addressed in detail in my argument or they’re straw men — disputing things I’ve never said. I don’t think you read what I have written carefully, but, in any case, the honest way to engage in this type of debate is to quote the matter you think you are disagreeing with in context and then elucidate your disagreement. It’s perfectly fine for you to say, “I don’t want to believe what Greg says because I just don’t want to.” That would make you an American. But you have not done the slightest bit of damage to the argument I have put forward. I don’t believe you can, first because I am right, and second because I addressed every possible objection in detail as I was working.

  3. Jim Duncan

    Benn -

    Why the focus on 3%? Who sets that? By putting the payment in the Buyer’s hands, they are able to better negotiate their fee with their representative, rather than depend primarily on what the Seller is willing to offer.

  4. Vicki Moore

    I find Greg’s thread to be extreme and antagonistic. In part 1 he makes the argument that NAR was created as a conspiracy against the consumer. The price for real estate representation was increased because professionals are doing the representing. It costs money for me to be educated and remain in business. That cost is passed to the consumer just like it is when I buy a pack of gum.

    I pay for the advertising, the packaging, the label, the reputation; none of which add value to the gum. But I pay for it.

    “Conspiracy against the consumer” is retold so many times it makes me wonder if Oliver Stone is his BFF.

    I do agree with some of what Greg points out but it’s difficult to find amongst all of the claims of “conspiracy,” “parasitic fees” and “deception.”

    Mentioning in part 4 that if I’m scrupulous, I’ll help my wayward client for nothing, makes me, once again, question what I agree with. If I go to another dentist who screws up my filling, I highly doubt that my current provider will be so scrupulous as to fix the mistake for free.

    People who buy cars without representation aren’t spending (in my market) a minimum of $500,000. Oftentimes with the expertise buyers claim to have, they don’t even know what they don’t know. To say that they get what they wanted in the way they wanted is misleading. They may be happy with their unrepresented decision for the moment but once they understand that they could have done better with a professional, that gratification will vanish.

    I’m not “pretending” to be any one’s representative. Every time I sign a Disclosure Regarding Agency Relationship, I not only explain to the client who I represent, I acknowledge it with my signature.

  5. Bonnie Erickson

    “They’re still learning that I know what they did not” . . . but sometimes they never figure it out. A near and dear person to me bought unrepresented and gave 23 feet of lakeshore in the city to the seller for no compensation and thought he was getting a great discount when they accepted an offer for $2000 less than list (In his mind, that compensation was because they didn’t have an agent!). I now have the splendid privilege of trying to find a buyer for this self-same property. They still have no clue what they didn’t, and don’t, know. They bought without representation again and without selling their home first. They thought the prices on the flyers in the neighborhood are what they should list for. Touring said houses (which also have not sold) changed the wife’s mind. What they didn’t know . . . scares me.

  6. Bill Wendel

    Have to run to remaining 300 plus booths at NAR convention but added a link to your blog post and comments above to wiki:

    http://realestatecafe.pbwiki.c.....ommissions

    Would gladly to talk in person with anyone attending NAR convention after exhibit hall closes at 6pm. Open to perspectives for and against divorcing commissions, particularly positions based on consumer benefit.

    You can reach me at the convention via
    http://twitter.com/realestatecafe

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